| Course organization, background and scope of knowledge elicitation, definitions |
| Concept Sorting: Repertory grid |
| Using Systemic grammar networks with teachback methodology |
| Qualitative Inquiry using Grounded Theory |
| Comparison of methods, Competence theories, Theories of knowledge |
| Levels and varieties of Knowledge representation The Knowledge Level, KADS |
| Generic Tasks, Ontologies Assignment surgery |
| Representing knowledge in XML The Semantic Web |
| The role of technologies in knowledge work. Examples of ontologies at work: NewsML |
| Dixon's strategies for knowledge management |
| Methodological and conceptual problems Assignment discussion |
| Exam briefing and guidelines. Revision advice. |