digraph goals {
  edge  [arrowtail=normal arrowhead=none];
G1 [ label="G1 : Facilitate \n determination \n of problem \n frequency data" ];
G2 [ label="G2 : Easy for \n manager to view \n problem status" ];
G3 [ label="G3 : Facilitate \n access to \n problem \n information" ];
G1 ->G3 ;
G2 ->G3 ;
G6 ->G3 ;
G4 [ label="G4 : Provide \n access to \n problem \n solutions" ];
G6 ->G4 ;
G5 [ label="G5 : Match \n problem to \n expert" ];
G6 ->G5 ;
G6 [ label="G6 : Users to \n be very happy" ];
G7 [ label="G7 : No lost \n user problems" ];
G6 ->G7 ;
G8 [ label="G8 : Tackle all \n problems in \n reasonable time" ];
G7 ->G8 ;
G9 [ label="G9 : Regularly \n raise problem \n priority \n automatically" ];
G8 ->G9 ;
G10 [ label="G10 : Editable \n problem \n database" ];
G9 ->G10 ;
G11 [ label="G11 : \n Prioritise user \n problems" ];
G9 ->G11 ;
G12 [ label="G12 : Users \n updated \n sensibly" ];
G6 ->G12 ;
G13 [ label="G13 : Log \n faults from \n anywhere" ];
G6 ->G13 ;
G14 [ label="G14 : Manage \n all problems \n uniformly" ];
G6 ->G14 ;
G15 [ label="G15 : One \n problem one \n solver" ];
G6 ->G15 ;
G16 [ label="G16 : Provides \n uniform problem \n management" ];
G14 ->G16 ;
}